FAQ's

FAQ's Are your products Cruelty Free?
Yes. They are 100% Vegan & only tested on Humans.

Do you post worldwide?
Yes, to most countries. (Some countries have restrictions regarding labelling, so we are currently unable to post there
- please see the delivery page for details.)

I want to send a gift, can you send it to my friend for me?
Yes. Just add their name & address on your order and add in the notes if youíd like a personal message included. Then consider it done.

How can I be confident that the face oils are really Ďorganicí when you donít have any certification?
As a tiny producer, although we would love to be able to get our products Soil Association or Ecocert certified, like many others we are unable to do so without great expense & time commitments. We hope that by getting to know us, youíll have confidence in our ethos. If we say our ingredients are Soil Association Certified, they will be. If they arenít, we wonít say they are. Thatís our promise to you.

Do You Offer Free Delivery?
We send parcels by 1st class with Royal Mail & we do charge you for this service (rather than adding it to the price of the products).

Do You Offer Discounts?
Take a look at our collections which are discounted. Sign up for News & follow @ovnaturals on Social Media for occasional discounts & giveaways across the site.

To find out more about why you need face & body oils and how to use them, check out the Blog.