Ethics Orchard View naturals was founded in 2007, a small health, beauty & wellbeing business with nature at its heart. Our core values have stayed the same throughout. We can't promise to be perfect, but we do what we can to keep our footprint as light as possible, while giving you truly special experiences.

A Green Practice
In Lucy’s facial & body treatments & her therapy room, the emphasis also focuses on reducing waste & being mindful of the environment. It can be a minefield, weighing up pros & cons, ascertaining what is truly good for us & the planet, looking deeper into sustainability issues. For example, bamboo is easy to grow & harvest, lovely to wear, labelled as eco-friendly everywhere, yet we have read that mono-crops and over-use of accelerating fertilizers & pesticides is causing harm to an otherwise bio-diverse environment in China where most of it is grown, due to the demand from the West. So confusing! So we take as many steps as we can to source ethically but we are always learning.

We have always used, where possible, non-disposable items such as headbands, mitts & sponges, which get washed with the towels and are re-used over & over. While we do use some tissues & cotton wool, we try to source products which are made with eco-friendly materials which bio-degrade naturally, such as organic cotton wool & tissues. To minimise use of these disposables, we use the washables mentioned above. Any cotton-wool buds we use are free from plastic. Our hand disinfectant is 100% natural. We use natural cleaning products. Even our Hot Stones have been ethically-sourced, from the base of a volcano, rather than being swept from the sea bed which is commonplace & destructive.

In 2019, we are seeking solutions to reduce water consumption & energy. This means sourcing towels & couch covers which are long-lasting, comfortable & easy to wash & dry without using too many resources. We are also seeking sustainable clothing as salon-wear. So watch this space as we add to our eco-friendly practices.

It is important to us & to our customers that all of the products & natural ingredients we use have been created in a sustainable way. It can be difficult to dig deep into the roots of some larger supply chains, so we source mainly from small, independent businesses in the UK, who can help us understand origins & source responsibly.

The demand for essential oils for many different industries can put a strain on the environment & by supporting ethically grown & harvested sources, we can drive change. Sadly, from over-use, East Indian Sandalwood is now a threatened species. The Sandalwood essential oil we use is from New Calendonia from managed plantations. Other wood oils such as the Organic Atlas Cedarwood & Blue Cypress essential oils that we use are from sustainable sources, their branches only are used to collect the oils, the trees are not felled for the oil & when they are eventually felled, new ones are planted. We keep an eye on the natural world & news about essential & plant oils & aim to be both pro-active & responsive. Even though we are only a tiny little business, we still hope we can make a difference.

Other areas of our business where we are careful about sustainability & the wider environment are packaging, office resources & supplies for our treatments. With packaging, this is where we are currently:
- Some Reclaimed packaging is used to protect your items in transit, including some boxes & “peanuts”.
- Glass bottles & jars are reusable & recyclable along with the glass element of the pipettes. Not all of the closures are plastic-free & recyclable, but suppliers are moving with the times and hopefully soon we’ll have more eco-friendly solutions.
- Leaflets are made from 85% UK post-consumer cardboard waste & printed locally. Square “thank you” cards are made from recycled T-shirts. Black shredded tissue is made from 100% UK recycled paper. Acid-free gold & purple tissue are printed in the UK. Kraft Presentation boxes are made from recycled card. Green Jiffy Bags have a Kraft outer and recycled paper cushioning. Cardboard mailing boxes are 80% recycled. Green bubble wrap is biodegradable. Little clear sample pockets are made from biodegradable corn starch. Sadly, all of these are more expensive in £s than there unsustainable counterparts, but much less harmful for the environment, so we think it’s worth it. All of these endeavours do, of course, add to the price of your finished products. We are not the cheapest, in currency, but we believe that our prices give very good value for money, for a product with integrity & such high quality ingredients, handmade in the UK with strong ethics & love.

We are often asked about refills for products. We happily offer refills of English Garden, Orange Grove & Lemon Tree Reed Diffusers & 15ml Golden Eau de Toilette - just return your containers & we'll do the rest. It’s harder to offer refills of skincare products because of hygiene issues.

We are mindful of the confusion that consumers face when sourcing natural products. As such, we are transparent & clear about percentages of natural & organic ingredients in OV natural’s skincare, so you know exactly what you are using on your skin. In the Heart & Soul Collection we have used Soil Association Certified Organic Ingredients where possible, although there are some ingredients which simply cannot be certified organic (such as Jasmine Absolute, as a solvent is used to extract it). If you look at our Ingredients (INCI) listings we use the common name in brackets after the International Nomenclature so that you can easily understand them.

Lucy is a registered & insured professional – please see Our Story for more details. All OV naturals’ products are Cosmetic Safety Assessed & registered on the EU portal. You're in safe hands.

Ingredients used in OV naturals skincare & fragrance products are always cruelty-free, which is very important to us. OV naturals products are Vegan, the only exception to this being the Organic Face Cream, which is made for us & contains a tiny amount of beeswax. We also use a beeswax-based lip balm in the MAKE Facial. However, we can always adapt & if you are Vegan, let us know & we can easily swap out any the products containing beeswax.

If you have any ideas on how we can become more eco-friendly, we'd love to know!